Customer Support Channels
A 1–hour Response Guarantee
Offering top quality support without delay is our top priority, so we backup each Linux shared hosting plan with a 1–hour ticket resolution warranty. After you submit a ticket or drop an e–mail, our customer help and support team will do all they could do to present the most adequate resolution for your case and to supply you with assistance in due time.
A Top–quality Support Service
Contact us every time required. Our team of technicians is going to be on–line for you 24x7x365 to reply to all your issues and to sort out any trouble you will probably have. You will be able to post a help support ticket from your Hosting Control Panel or drop an e–mail anytime. Furthermore, on business days, you can give us a call or take advantage of the live chatting service.
An Intuitive Help Section
The Control Panel delivers an extensive knowledge base that is built into all parts. In each area, you will find a Help press button which will load for you a variety of step–by–step lessons on how to work with a specific element or accomplish a specific action. In addition, we have made mini seminar video tutorials so its possible to get a better idea of the Control Panel’s interface.