1 hour ticket response
Timely support is our topmost responsibility and that is why we have a team of skilled technicians who are ready to provide a rapid response to any question that you might have. Simply post your tech support ticket from the Hosting Control Panel and we will respond back to you within sixty minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute support ticket response time.
A Top–Class Customer Service
We’ve got a team of web hosting support engineers who are prepared to reply to all your questions anytime you require assistance. Almost all our help desk staff members have several years of experience in the Linux shared hosting niche, which suggests that you can always depend on prompt and in–depth answers to your inquiries.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how to use our services. You can see the answers to your questions in our F.A.Q. section, see more tips in the web hosting account management articles or check our step–by–step video tutorials.